Preview of our top selling Network Services Agreement
BellSouth / Teltrust - Operator & Network Services Agreement
OPERATOR AND NETWORK SERVICES AGREEMENT
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TABLE OF CONTENTS
SECTION I.
CONTRACT DEFINITIONS...............................................Page 1
SECTION II.
COMPUTATION AND REMITTANCE OF COMMISSION DUE BSPC..................Page 4
SECTION III.
OPERATOR SERVICES..................................................Page 5
SECTION IV.
ADDITIONAL SERVICES................................................Page 7
SECTION V.
PROVlSION AND MAINTENANCE OF ANI DATABASES.........................Page 7
SECTION VI.
VALIDATION, SWITCHING AND NETWORK FACILITIES.......................Page 8
SECTION VII.
REPORTING, SETTLEMENT AND REMITTANCE OF FUNDS......................Page 13
SECTION VIII.
SERVICE IMPLEMENTATION.............................................Page 15
SECTION IX.
MINIMUM LIVE OPERATOR SETTLEMENTS..................................Page 16
SECTION X.
TERM/EXCLUSIVITY...................................................Page 17
SECTION XI.
TERMINATION OF AGREEMENT...........................................Page 18
SECTION XII.
BRANDING AND REGULATORY ISSUES.....................................Page 18
SECTION XIII.
CONFIDENTIALITY AND NON-DISCLOSURE.................................Page 19
SECTION XIV.
INDEMNIFICATION AND LIMITATION OF LIABILITY........................Page 21
SECTION XV.
DISPUTE RESOLUTION.................................................Page 21
SECTION XVI.
TAXES..............................................................Page 22
SECTION XVII.
MISCELLANEOUS......................................................Page 22
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OPERATOR AND NETWORK SERVICES AGREEMENT
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TABLE OF CONTENTS
ADDENDUM #1
ADDENDUM #2
ADDENDUM #3
EXHIBIT I.
RATE ELEMENTS
EXHIBIT IA.
RATE ELEMENTS OUT OF REGION AND OVERFLOW IN REGION TERMINATION
EXHIBIT lB.
RATE ELEMENTS FOR INTERNATIONAL TERMINATION
EXHIBIT IC.
RATE ELEMENTS FOR VALIDATION
EXHIBIT II.
VOLUME PROJECTIONS
EXHIBIT III.
PERFORMANCE STANDARDS
EXHIBIT IV.
CDR SAMPLE
EXHIBIT V.
CALL RATING COMPONENTS
EXHIBIT VI.
OSO ORDER FORM
EXHIBIT VII.
ACD FORM
EXHIBIT VIII.
DESCRIPTION OF MANAGEMENT REPORTS
EXHIBIT IX.
TELTRUST DATABASE CONFLICT POLICY
EXHIBIT X.
PlC PROCESS
EXHIBIT XI.
FRAUD SYSTEM GUIDELINES
________________________________________________________________________________ TELTRUST COMMUNICATIONS SERVICES, INC. Proprietary & Confidential Operator and Network Services Agreement Table of Contents
OPERATOR AND NETWORK SERVICES AGREEMENT
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TABLE OF CONTENTS
EXHIBIT XII.
EMERGENCY CALL HANDLING PROCEDURES
EXHIBIT XIII.
NETWORK MAP
EXHIBIT XIV.
SERVICE LEVEL AGREEMENTS FOR PROVISION OF DAILY CDR
EXHIBIT XV.
SWITCHED ACCESS FGD TARIFF RATES FOR BELLSOUTH
EXHIBIT XVI.
WEEKLY INCOME SUMMARY
EXHIBIT XVII.
SAMPLE REMITTANCE STATEMENT
________________________________________________________________________________ TELTRUST COMMUNICATIONS SERVICES, INC. Proprietary & Confidential Operator and Network Services Agreement Table of Contents
EXHIBIT 10.8
INTERLATA OPERATOR AND NETWORK SERVICES AGREEMENT
THIS AGREEMENT is entered into this 24th day of February, 1997 ("Effective Date") by and between TELTRUST COMMUNICATIONS SERVICES, INC. ("TELTRUST"), a Utah corporation with its princip
al place of business at 221 North Charles Lindbergh Drive, Salt Lake City, Utah 84116 and BELLSOUTH PUBLIC COMMUNICATIONS, INC., a Georgia corporation with its principal place of business at 75 Bagby Drive Homewood, AL 35209 (hereinafter referred to as "B
SPC"). TELTRUST and BSPC may be collectively referred to in this Agreement as the "Parties."
R E C I T A L S:
WHEREAS, TELTRUST offers live operator services, automated platform services, directory assistance services and related telecommunications services; and
WHEREAS, BSPC desires to obtain TELTRUST's live operator, automated call processing, directory assistance and other related telecommunications services, detailed below, in connection with its business objectives; and
WHEREAS, based upon the specific mutual obligations and commitments as set forth below, the Parties desire to enter into a business relationship in which TELTRUST will provide operator and network services to BSPC pay telephones and other
BSPC premise equipment, and BSPC will share in the revenues generated by TELTRUST in providing such services.
NOW, THEREFORE, in consideration of mutual covenants herein and other good and valuable consideration, receipt of which is hereby acknowledged, the Parties hereto agree as follows:
SECTION I. CONTRACT DEFINITIONS.
1.1 ACCESS: Refers to the network origination of a telephone call. Access
may be via switched Feature Group D service or 800 or 888 service. Access, as
referenced in this Agreement, does not include the use (and cost of use) of
underlying private line network, e.g. T-1 facility.
1.2 AFFILIATE: A company or entity in which BellSouth Corporation, as parent
of BSPC, holds an equity or equivalent financial interest, e.g. BellSouth
Cellular, BellSouth Telecommunications, etc.
1.3 ANI: Automatic Number Identification, e.g., a telephone number.
1.4 AUTOMATED CALL PROCESSING: Services provided through TELTRUST's automated
switching platform.
1.5 AUTOMATED COLLECT CALL: A collect call that is placed through a switching
platform that performs the same functions as an operator assisted collect call,
i.e. obtaining the caller's name, acceptance of charges by the bill to party,
etc., through a computerized mechanism.
1.6 BELLSOUTH REGION: The nine state area currently served by BellSouth
Telecommunications, consisting of Alabama, Florida, Georgia, Kentucky,
Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.
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1.7 BILLING TELEPHONE NUMBER ("BTN"): The number associated with a specific
account which carries all pertinent billing information to which a completed
operator or network platform services call will be billed.
1.8 BONG TONE: The tone heard by an End User after having reached TELTRUST's
automated platforms.
1.9 CALL ATTEMPT: An attempt made by an End User to place any call type
contemplated in this Agreement. A call attempt may result in either a
Completed Call or an Incomplete Call.
1.10 CLEARING HOUSE: The provider of bill clearing services whereby Call
Records are submitted to the LEC for billing and collections via the LEC
billing system.
1.11 CALL RATING SERVICE: Service whereby TELTRUST rates calls using its
software and according to TELTRUST tariffs . See EXHIBIT V, "Call Rating
Components."
1.12 CALL RECORDS: Records relating to individual telephone calls originated
by BSPC's End Users. Also referred to as call detail record or "CCDR."
1.13 CALLING CARD: A non proprietary card issued to End Users, generally by
Local Exchange Carriers, that can be used to bill completed calls. Calling
card databases are maintained via LIDB in order that calling card numbers can
be validated prior to placing and billing a call.
1.14 CASUAL CALLING-DIALING: A call placed by an End User Customer, initiated
by first dialing a carrier identification code, e.g. 10XXX, followed by 0 and
the number to which the End User Customer wishes to be connected. As
referenced by this Agreement, casual calling will originate over circuits
provided to BSPC by TELTRUST. Casual Calling will be permitted to originate
within the BellSouth Region.
1.15 COMMISSION: The portion of revenues generated by TELTRUST, resulting
from the provision of services described in this Agreement to End Users, to
which BSPC will be entitled.
1.16 COMPLETED CALL: A call attempt that reaches the TELTRUST platform or a
TELTRUST live operator, that results in successful connection between the
calling and called number.
1.17 CREDIT CARD: A card issued to End Users by banking or other institutions,
e.g. MasterCard, VISA, American Express, that is used to bill completed calls.
1.18 DIRECT DIAL SERVICE: Also referred to herein as 1+ service or coin sent
paid calling, any call originated from BSPC locations initiated by an End User
who dials 1+ destination number and has deposited coin into a telephone.
1.19 DIRECTORY ASSISTANCE: Service whereby a TELTRUST live operator attempts
to locate a telephone number listing or an address listing, or both, to a BSPC
End User who has dialed 1+NPA 555-1212. Service may also be provided to End
Users who have dialed 0+NPA+555-1212 as an operator services call. In the
event of such a call, both rate elements for Operator Services and Directory
Assistance, as outlined in EXHIBIT I, "Rate Elements," shall be deducted from
BSPC's Commission.
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1.20 EGRESS: Refers to the LEC termination of a telephone call via switched
Feature Group D service.
1.21 END USER CUSTOMER: A consumer who, from a BSPC pay telephone places, or
attempts to place, any type of telephone call as described in this Agreement.
Also referred to as End User.
1.22 FULLY AUTOMATED CALLING CARD CALL: A call placed by dialing 0 plus the
destination number followed by entering a calling card number at the bong tone,
and no live operator intervention is required.
1.23 GROSS REVENUE: The total amount of revenue billed by TELTRUST to End
Users for services described in this Agreement. The term Gross Revenue may be
used to describe such revenue from a single call, or to describe the aggregate
revenue during a certain period of time, e.g. Monthly Gross Revenue.
1.24 INCOMPLETE CALL: A call attempt that reaches the TELTRUST platform or a
TELTRUST live operator that does not result in a connection between the calling
and called number.
1.25 INGRESS: See "Access."
1.26 INTERNATIONAL CALL: A call attempt to a destination other than the United
States and its outlying territories. May include calls placed by dialing 011
or 01 plus the applicable country and city code, or calls placed to other
countries utilizing the North American Numbering Plan.
1.27 INMATE SERVICES: Call traffic generated at correctional facilities in
which BSPC provides telecommunications equipment. As referenced in this
Agreement, Inmate Service traffic will be 1+ dialed on TELTRUST's network and
switching platforms. Inmate Service traffic does not include administrative
1.28 IXC: lnterexchange Carrier: A provider of long distance transport
1.29 LINE INFORMATION DATABASE ("LIDB"): Database utilized for validation of
billing methods; maintained by Local Exchange Carriers and containing BTNs that
accept billing of 0+ or 0- calls, or both.
1.30 LIVE OPERATOR SERVICES: All services provided by TELTRUST which require
the intervention and assistance of a live operator.
1.31 LOCATION PROVIDER: Entity that is responsible for maintaining the
premises upon which a BSPC pay telephone(s) is located and on whose behalf BSPC
has been given authority to negotiate and contract with an IXC for provision of
interLATA services, including the provision of operator services calls.
1.32 NORTH AMERICAN NUMBERING PLAN: The series of 10 digits (preceded by 1 or
0) dialed to reach a destination in North America, e.g., 0+NPA+NXX+XXXX.
1.33 OPERATOR ASSISTED CALLING CARD CALL: A call billed to a calling card with
the assistance of a live operator.
1.34 OPERATOR ASSISTED CREDIT CARD CALL: A call billed to a credit card with
the assistance of a live operator.
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1.35 OPERATOR ASSISTED COLLECT CALL: A call billed to the called to party with
the assistance of a live operator.
1.36 OPERATOR ASSISTED THIRD-PARTY BILLED CALL: A call billed to a third-party
with the assistance of a live operator.
1.37 OPERATOR ASSISTED GENERAL ASSISTANCE CALL: A call placed to a live
operator by an End User or caller requesting rate information, refund & repair
information, time of day information, and other like information and which does
not result in a call being placed by TELTRUST's operator.
1.38 OUTCLEARING SERVICES: Service whereby TELTRUST sends appropriately rated
Call Records to its Clearinghouse in order to bill the responsible (billed)
party for a completed call.
1.39 PERSON-TO-PERSON CALL: An operator-assisted call in which the caller
requests to speak with a particular person. Charges on a Person-to-Person Call
may be billed to the called party or via an alternative billing method i.e.
credit card, calling card, third-party.
1.40 STATION-TO-STATION CALL: Any operator assisted call in which the calling
party does not specify a party with whom he/she must be connected (e.g. person
to person), and for which billing will occur once answer supervision is
received as a result of the called number answering.
1.41 TERMINATION: Refers to the portion of a telephone call when an outbound
circuit is seized by the TELTRUST switch and answer supervision has been given
by the called party. Termination may be via switched Feature Group D service
or service provided by a third party termination provider. Termination, as
referenced in this Agreement, includes LEC Egress charges and TELTRUST network
transport. Termination within the BellSouth Region, however, does not include
the use (and cost of use) of underlying transport private line network, e.g. T-
1 facility.
1.42 VALIDATION: Process by which a BTN is determined to be authorized and in
good standing by the issuer.
1.43 0+/- CALL ATTEMPT: Call placed when an End User dials zero ("0"), plus
the destination number.
1.44 0- CALL ATTEMPT: Call place when End User dials zero ("0") or zero-zero
("00"), and no destination number or billing method. Destination and billing
information must be requested by an operator and must be manually keyed by the
operator to process the call attempt.
SECTION II. COMPUTATION AND REMITTANCE OF COMMISSION DUE BSPC.
2.1 COMMISSION. TELTRUST will, on a weekly basis, pay BSPC a commission on
all Gross Revenues associated with calls generated from BSPC pay telephones and
other premise equipment owned by BSPC, in which TELTRUST is the designated long
distance carrier of the call.
[***]
2.2 REMITTANCE OF COMMISSIONS TO BSPC. Funds due BSPC based on computed
commissions will be remitted to BSPC as outlined in SECTION 7.4 "Flow of
Funds."
______________________________________________________________________________
TELTRUST COMMUNICATIONS SERVICES, INC Proprietary & Confidential interLATA Operations and Network Services Agreement Page 4
* Portions of this Agreement have been redacted to preserve the Company's
confidential information.
2.3 OTHER SERVICES. The parties may, from time to time, enter into addendums
to this Agreement governing the provision of additional services by one Party
to the other. It is the intent of the Parties that monies owed either Party by
the other will either be deducted from, or added to, as the case may be,
Commission due BSPC ("Settlement Process").
SECTION III. OPERATOR SERVICES
3.1 LIVE OPERATOR SERVICES.
3.1.1 LIVE OPERATOR SERVICES. TELTRUST shall provide trained bilingual
(English and Spanish) live call assistance operators twenty four hours a
day, seven days a week. Live operator service shall begin at the time of
operator answer and end at the time the operator releases the call. Live
operator service rates are attached hereto as EXHIBIT I, "Rate Elements."
For Commission purposes, live operator service rates shall be deducted
from Gross Revenues for all call attempts whether complete or incomplete.
Live call assistance operators shall provide live operator services for
the following types of calls:
(1) Operator Assisted Calling or Credit Card Calls:
(2) Operator Assisted Collect Calls; and
(3) Operator Assisted Third-Party Billed Calls; and
(4) Operator Assisted General Assistance Calls.
These services may be provided on a station-to-station or person-to-
person basis. TELTRUST shall process International Collect Calls to those
countries as may be requested in writing from BSPC and where proper
billing arrangements have been set and agreed upon by the Parties.
3.2 AUTOMATED CALL PROCESSING.
3.2.1 AUTOMATED CALL PROCESSING SERVICES. TELTRUST shall provide
switching and software platforms for the following:
(1) Automated Collect Calls;
(2) Fully Automated 0+ Dialed Calling Card Calls.
Automated Call Processing rates are attached hereto as EXHIBIT I, "Rate
Elements." For commission purposes, Automated Call Processing service
rates shall be deducted from Gross Revenue for all automated call
attempts, whether completed or incomplete except those call attempts
defaulting to a live operator.
3.3 CALL RATING
3.3.1 TELTRUST shall provide software & other appropriate systems to
format and rate calls, in industry standard EMI format, in order that
Call Records will be submitted either: (1) directly to a Clearing House
pursuant to SECTION 3.4. below, and subject to BSPC's approval and
direction; or (2) to a specific location as directed by BSPC in writing.
Call Rating Service rates are attached hereto as EXHIBIT I, "Rate
Elements," and will be deducted from Gross Revenue in computing BSPC's
____________________________________________________________________________ TELTRUST COMMUNICATIONS SERVICES, INC Proprietary & Confidential interLATA Operations and Network Services Agreement Page 5
3.3.2 BSPC shall be responsible for selecting the rate schedules, as
available from TELTRUST filed rates and tariffs, containing the rates to be
charged to End User Customers of BSPC. BSPC may also request TELTRUST to file
tariffs to support additional rate plans. TELTRUST shall file for approval
such requests within ten (10) business days of receipt of such written
request. Any such requests submitted by BSPC shall be within applicable
regulatory guidelines.
3.3.3 BSPC shall forward all rating instructions in writing, signed by
BSPC's authorized employee, to BSPC's designated representative at TELTRUST.
TELTRUST shall implement call rating information on BSPC's requested
implementation date, effective at 12:00 a.m. eastern time, provided that the
requested implementation date is at no fewer than two (2) business days from
receipt. TELTRUST will confirm those rates in writing to BSPC within one (1)
business day of implementation. BSPC shall have 14 days from receipt of
confirmation from TELTRUST to correct rating information confirmed in error.
Thereafter, TELTRUST shall not be liable to BSPC for any damages whatsoever
resulting from incorrect rates, absent system errors, being charged by
TELTRUST software. Components to be rated in a Call Record that is to be
billed to an End User Customer are detailed in EXHIBIT V.
3.4 OUTCLEARING SERVICES.
3.4.1 LEC OUTCLEARING SERVICES. TELTRUST shall supply billing and
collection services to BSPC under the terms and conditions of TELTRUST's
billing agreements with its Clearing House. BSPC shall provide TELTRUST at
least thirty (30) days written notice detailing whether it desires Call
Records be cleared via TELTRUST'S Clearing House or submitted directly to
BSPC, or a location specified by BSPC. In addition to applicable TELTRUST per
call clearing fees detailed in EXHIBIT I, LEC and Clearing House fees, costs
or charges for Bad Debt, Unbillable Call Records, True-ups, Customer Service
Adjustments, and any applicable LEC and Clearing House imposed fees (the
"Clearing Costs") will be deducted from Gross Revenue in computing BSPC's
3.4.2 MERCHANT OUTCLEARING SERVICES. TELTRUST shall supply billing and
collection services to BSPC under the terms and conditions of TELTRUST's
merchant billing agreements, in which case Outclearing Charges will apply.
BSPC shall provide TELTRUST at least thirty (30) days written notice
detailing whether it desires Call Records be cleared via TELTRUST'S Clearing
House or submitted directly to BSPC, or a location specified by BSPC. In
addition to applicable TELTRUST per call clearing fees detailed in EXHIBIT I,
LEC and Clearing House fees, costs or charges for Bad Debt, Unbillable Call
Records, True-ups, Customer Service Adjustments, and any applicable LEC and
Clearing House imposed fees (the "Clearing Costs") will be deducted from
Gross Revenue in computing BSPC's commission. TELTRUST will provide
information to BSPC related to merchant outclearing in a form consistent with
information received directly from the Merchant Clearing House. TELTRUST will
advise BSPC of any changes in which credit cards available for billing (i.e.
MasterCard, American Express, Diner's Club) as those changes occur.
3.4.3 TELTRUST shall transmit by the end of each business day completed
call records for the previous day's (or days) applicable call activity, in
EMI format, to BSPC's designated location, pursuant to SECTION 3.3.1 above.
Should TELTRUST experience system difficulties such that a delay of more than
24 hours would occur, it will advise in writing of the situation to a BSPC
representative designated by BSPC as the primary point of contact for billing
and collection activity. In no event, however, shall any system difficulties
cause any call records to be rendered unbillable due to age of toll
restrictions imposed by the billing LEC.
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3.5 CASUAL OPERATOR SERVICE CALLING. Casual operator services calling
initiated by BSPC's End User Customers, and originating within the BellSouth
region, shall be processed by TELTRUST using the 10485 calling access code.
Calls may originate only from ANIs that are resident in ANI databases
maintained by TELTRUST for BSPC, regardless of the PIC status of the ANI.
3.6 MANAGEMENT FEES. TELTRUST shall deduct, in computing BSPC commissions, a
management fee, as outlined in EXHIBIT I, "Rate Elements." This fee is intended
to compensate TELTRUST for expenses not associated with other specific Rate
Elements identified in this Agreement.
3.7 QUALITY OF SERVICES. TELTRUST shall provide the services described in
SECTION 3 in conformance with the appropriate industry standards for like
services and as detailed in EXHIBIT III. The Parties agree to meet quarterly,
or sooner if necessary, to review performance and related issues.
SECTION IV. ADDITIONAL SERVICES
4.1 DIRECTORY ASSISTANCE. TELTRUST shall provide trained directory assistance
operators that will access a national database for United States listings
twenty four (24) hours a day, seven (7) days a week. TELTRUST shall provide
directory assistance services for ten digit dialed inquiries, e.g., 1+ NPA +
555 + 1212. Directory Assistance rates are outlined in EXHIBIT I, "Rate
Elements," attached hereto and will be deducted from Gross Revenue in computing
BSPC's Commission. Directory Assistance service shall also be supplied for
calls dialed 0+NPA+555+1212. Such calls shall be considered operator services
calls, and applicable rate elements, per EXHIBIT I, for operator services shall
apply in addition to the rates applicable for Directory Assistance.
4.2 CUSTOMER SERVICE. TELTRUST shall supply to BSPC an 800 or 888 toll free
number to be utilized for End User information requirements as mandated by
Telephone Operator Consumer Services Improvement Act of 1990 ("TOCSIA"). This
toll free number will be posted on all BSPC pay telephone placards that utilize
TELTRUST as the Preferred Interexchange Carrier and the Operator Services
Provider. End User inquiries initiated on the toll free number will be
processed by TELTRUST in its Customer Service Center.
4.3 Database Maintenance. Teltrust will use its best efforts to keep its
database accurate and will work with BSPC to resolve any customer complaints
involving the accuracy of the directory assistance database, including, if
required, taking necessary action with its supplier to improve the accuracy of
the database.
SECTION V. PROVISION AND MAINTENANCE OF ANI DATABASES
5.1 BSPC shall be responsible to provide ANI information consistent with the
requirements of the order form attached as EXHIBIT VI. Any exception to the
requirements outlined in the order form shall be mutually agreed upon by the
5.2 TELTRUST shall be responsible to implement additions, deletions or changes
to BSPC's ANI database(s). Any such additions, deletions or changes shall be
effective the second business day following the receipt of order forms provided
that such forms are 1) received by 3:00 p.m. MST and 2) are complete with
respect to required field inputs. Any requests for additions, deletions or
changes on the part of BSPC shall be submitted in accordance with the "ACD
Order" attached as EXHIBIT VII, or via electronic transfer methods as mutually
agreed upon by the Parties. All changes implemented shall be confirmed to BSPC
in writing (or electronically). BSPC shall be responsible to review such
confirmations and inform TELTRUST, in writing (or electronically) of any errors
discovered. Confirmations shall be considered complete and accepted four
business days after receipt by BSPC.
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5.2.1 In the event change requests are received after 3:00 p.m. MST, such
requests will be considered to have been received on the next business
day, and therefore implemented two business days thereafter. In the event
of incomplete forms, error records or files being received, TELTRUST shall
notify BSPC within twenty four (24) hours which change requests have not
been accepted, and BSPC shall be responsible to correct and resubmit
5.3 BSPC shall be responsible for providing TELTRUST with all billing CIC,
entity code and sub-account information, i.e., property identifying which
brands apply to which ANIs, which will dictate the billing CIC attached to call
records from that ANI, or dedicated trunk group(s), in order that the
appropriate information is shown on End User bills and management reports
provided by TELTRUST.
[***]
5.5 In the event that an ANI submitted by BSPC already resides in the TELTRUST
master database under another TELTRUST client account, TELTRUST's standard
Database Conflict Policy resolution terms shall apply. Terms and conditions of
this Policy are subject to change, upon written notification to BSPC,
throughout the term of this Agreement. See EXHIBIT IX.
SECTION VI. VALIDATION, SWITCHING AND NETWORK FACILITIES.
6.1 TELTRUST shall be responsible for all costs associated with the
acquisition, installation and maintenance of necessary switching equipment to
facilitate the call volumes projected by BSPC, as detailed in EXHIBIT II.
TELTRUST will install its switch(es) at a site(s) to be mutually agreed upon by
the Parties. TELTRUST shall be responsible for all costs covering the
facilities between TELTRUST's switch(es) in Atlanta (or other locations as
needed) and its operator center(s).
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* Portions of this Agreement have been redacted to preserve the Company's
confidential information.
[***]
6.3 PRIVATE LINE NETWORK. TELTRUST will provision, order and manage a private
line network to all BellSouth Telecommunications Access Tandems. BSPC and
TELTRUST shall work to mutually configure the private line network to satisfy
BSPC traffic needs and other requirements, based on network efficiencies and
applicable service requirements.
[***]
6.4 CALL ROUTING. Calls will be routed to TELTRUST Feature Group D (10485 CIC)
originating facilities from pay telephones by BSPC as a result of either:
(1) BSPC shall select TELTRUST as the Preferred Interexchange Carrier
("PIC") for pay telephones (see EXHIBIT X); or
(2) BSPC will program pay telephones that are equipped with the
appropriate technology to dial TELTRUST's 10485 CIC (or other available
access methods, e.g., 800 access).
6.5 TELTRUST will terminate calls over its Feature Group D terminating
facilities in those areas TELTRUST has installed such facilities (see EXHIBIT
XIII), or over third party contracted carrier circuits if 1) calls terminate in
areas not served by TELTRUST installed terminating facilities; or 2) conditions
warrant the use of "overflow" third party termination circuits.
6.6 VALIDATION SERVICES.
[***]
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* Portions of this Agreement have been redacted to preserve the Company's
confidential information.
[***]
_____________________________________________________________________________ TELTRUST COMMUNICATIONS SERVICES, INC Proprietary & Confidential interLATA Operations and Network Services Agreement Page 10
* Portions of this Agreement have been redacted to preserve the Company's
confidential information.
[***]
6.7 PERFORMANCE REQUIREMENTS. Switching and transport equipment utilized by
TELTRUST to provide services for BSPC shall meet or exceed industry performance
requirements specified and as applicable in BellCore's Generic Requirements,
GR-929-Core, Issue 1, Revision 1, December 1995. If any unit does not meet
current requirements, TELTRUST will establish a Quality Council with the
manufacturer and initiate action to bring the product or products into
6.8 COMPUTATION OF THE ACCESS, TERMINATION AND VALIDATION RATE ELEMENTS. For
the purposes of determining Commissions due BSPC, Rate Elements for services
described in this SECTION 6 shall be estimated (except SECTION 6.8.2 below) for
reporting on the Weekly Income Summary (see SECTION 7.3), and reconciled on a
Month End Summary as follows:
[***]
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* Portions of this Agreement have been redacted to preserve the Company's
confidential information.
[***]
______________________________________________________________________________ TELTRUST COMMUNICATIONS SERVICES, INC Proprietary & Confidential interLATA Operations and Network Services Agreement Page 12
* Portions of this Agreement have been redacted to preserve the Company's
confidential information. [***]
SECTION VII. REPORTING, SETTLEMENT AND REMITTANCE OF FUNDS.
7.1 REPORTING: TELTRUST will provide to BSPC on a daily basis, unless
otherwise mutually agreed, the foll...
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