Business Outsourcing Basic Contract 10-06-04

Business Outsourcing Basic Contract


Translated From Japanese October 6, 2004 to October 5, 2005


(A) KDDI K.K. (B) Global Hotline K.K.
3 Chome 10-10 Lidabashi 13-12 Nishi-Shinjuku
Chiyoda-ku 1 Chome Shinjuku-ku
Tokyo Tokyo
Net work solution
Domestic Sales Head quarter
Sales manager Managing Director
/s/ Kyoshi Matsuo /s/ Hideki Anan


1. Purpose


Based on the terms in this basic contract the parties enter into
contractual arrangements for various telephony service work. The Separate
sheets will detail the remit of each separate work assignment.


2. Items


B will agree to abide by certain basic rules as follows:


(a) not to use illegal means in their sales activities (b) to abide by
the terms of A's policies in communicating with


customers


(c) to abide the telecommunications laws where they apply (d) not to
enter any scheme or method with the customers to limit the


revenue of A, including use of adapters etc.


3. Operation Report


Where A asks for an operations report, B will provide it in a timely manner


4. Operation Responsibility


B takes all responsibility for work at the operation level. If A or A's
customer should suffer damage they may claim that from B.


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5. Outsourcing Fee


(a) A shall make payment to B's bank account in the amount as indicated on
the separate sheet. The payment shall be made by bank transfer.


(b) If A's payment amount is below JPY 10,000 in any one month, A can
accumulate until the amount is over JPY 10,000. (Except the end of
April, October)


(c) If B cancels the contract under clause 17 of this agreement, B loses
the right to claim any outstanding payment under this contract.


(d) If B violates the contract as covered in clause 2(d), A can claim from
B the loss of serv ...